Must-Read: Ben Thompson: Selling Feelings

Must-Read: So how do we build an information-age economy in which producers have incentives to learn as much as they can about consumers to successfully anticipate them without also giving them an even bigger incentive and capability to deceive them?

Ben Thompson: Selling Feelings: “The model is broadly applicable…

…I wrote two weeks ago about how the future of publishing will not be about monetizing pure words but rather about using words to gain fans that can be monetized through other harder-to-discover media. Time and attention remain precious commodities…. Earning trust in one area gives you the right to make money from it in another…. Software generally should be seen as a lever to solutions that are much more meaningful to customers…. Software is infinitely copyable: better to use that quality to your advantage than to base your business model on fighting gravity….

Business is difficult–it was difficult before the Internet, and it’s difficult now–but the nature of the difficulty has changed. Distribution used to be the hardest… but now… time and money… must instead be invested in getting even closer to customers and more finely attuned to exactly why they are spending their money on you…. Create the conditions where the need might manifest itself and then meet that need, and not only will your business succeed, it will, in all likelihood, succeed to an even greater extent than the physically-limited lowest common denominator winners from the ‘good old days.’

Must-Read: John Authers: Number-Crunchers Lift Lid on Investor Choice

Must-Read: This is what Akerlof and Shiller’s Phishing for Phools is about…

John Authers: Number-Crunchers Lift Lid on Investor Choice: “Retail investors…fatally drawn to chasing performance…

…buying high, selling low… heighten[ing] the peaks and lower[ing] the troughs…. In aggregate, all the money attracted by funds in that era went to funds that could show the strongest ratings (which are largely a function of performance)…. Past performance does not predict future performance. But it utterly controls what the consumer will ultimately buy….

Given a choice between two otherwise identical funds, Americans will take the cheaper one. Europeans will not…. In the US, investment advisers tend to be paid by fee, rather than commission, and have no incentive to advise otherwise…. But Americans are not as smart as all that. High turnover… is a bad idea…. Yet funds with a high turnover in the US tend to attract more than 0.5 per cent more in inflows each month…. Most counter-intuitively, and alarmingly… older than average funds… suffer outflows at a rate of 2.77 per cent of their assets each month….

Ultimately, funds are sold the same way as other branded goods. Marketers spot where the demand is moving, and launch something new that can be hyped. All the interest and selling action focuses on recent launches, while older products are gradually neglected, and watch money ebb out over time. It is not a great way to allocate capital…

Must-Read: Paul Krugman: Scam They Am

Scam They Am The New York Times

Must-Read: Paul Krugman: Scam They Am: “Eric Lipton and Jennifer Steinhauer… find that the…

[Tea Party] PACs… [of] the Freedom Fraud caucus are basically in it for the money… consultants’ fees… paid to the… people organizing the drives…. As Rick Perlstein pointed out several years ago, the modern conservative movement is in large part a ‘strategic alliance of snake-oil vendors and conservative true believers’ with ‘a cast of mind that makes it hard for either them or us to discern where the ideological con ended and the money con began.’… Goldbuggism, for example, is intimately tied to direct-marketing schemes for gold coins and gold certificates…. The American Seniors Association… bills itself as a conservative… AARP… [but] is a for-profit enterprise whose goal is to sell me insurance. And so on. This is surely a[n]… important part of our political story…. Obama- and Hillary-hatred… much of it is generated by scammers out to make a buck off the racism and misogyny of some–sad to say, fairly many–older white men.

The two classic readings on this are: Rick Perlstein**: [The Long Con](http://thebaffler.com/salvos/the-long-con); **David Frum**: [The Fox News Wink](http://www.thedailybeast.com/articles/2012/08/08/fox-news-email-chains.html). It is an attempt to identify those Americans with the very-poorest reality testing and mobilize them politically–but only tertiarily to get them to vote. The primary objective is to scam them directly. The secondary objective is to terrify them, and so keep their eyeballs glued so that they can be sold to advertisers.